Satish Iyer

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  • New Badge request

    All new hires will automatically receive a new badge. If you have lost your existing badge. Email HR at people@company.com to get a new badge  

  • Requesting Business cards

    To request new business cards:   1. Email the HR team at people@company.com 2. CC your manager 3. In the request mention the reason for the business cards and amount needed.   Business cards are ap...

  • Promotion

    Employees can choose to be either individual contributors or take a management position. Individual contributors are either: Junior Senior Principal Managers can either be: First Line Second Lin...

  • Compensation

    Details of your compensation are specific to you and should be discussed either with your manager or the HR team. Generally your compensation will be broken down into: Base Pay Performance Related...

  • Onboarding & Orientation Sessions

    Orientation sessions are run quarterly during the first week of the quarter. They will begin on the Monday and run through until the Friday. Sessions will include: Company overview Employee expect...

  • Travel and Expense Policy

    All travel over £20 should be purchased via the company travel booking system and claimed for within 4 weeks. The following are acceptable expenses to claim: Overnight accommodation - under £150 p...

  • Parental Leave

    Parents are able to take up to 16 weeks paid for the birth of their child. Our philosophy is that families these days are unique and diverse and we want to recognize the changing roles parents play...

  • 2021 Benefits Open enrollment

      October 26 - November 13, 2020 Open Enrollment is your annual opportunity to switch plans, add/remove dependents or newly enroll into your benefits for the upcoming year. The choices you make no...

  • Remote Orientation Sessions

    Orientation sessions are run quarterly during the first week of the quarter. They will begin on the Monday and run through until the Friday.Sessions will include: Company overviewEmployee expectat...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...