October 26 - November 13, 2020
Open Enrollment is your annual opportunity to switch plans, add/remove dependents or newly enroll into your benefits for the upcoming year. The choices you make now will take effect January 1, 2021 through December 31, 2021.
How Can I Learn More?
We have a variety of resources to help you make informed decisions. We encourage you to check them out, feel free to invite your family members!
Resources
- Access Alex to help you choose the best medical plan to fit your needs
- Read the details in the 2021 Benefits Guide
- Review the Workday videos on how to enroll
- Join the #benefits-us-oe2021 Slack channel
Learn more about our Benefits by joining one of the Zoom sessions:
|
Virtual Events |
||
|
Collective Health Benefits Overview |
Wednesday, October 28 | 12 - 1pm PT (2 - 3pm CT) |
|
Health Equity Health Savings Account Overview |
Thursday, November 5 | 12 - 1pm PT (2 - 3pm CT) |
|
Collective Health Benefits Overview |
Tuesday, November 10 |
10 - 11am PT (12 - 1pm CT) |
|
Fidelity |
Thursday, November 12 |
10 - 11am PT (12 - 1pm CT) |
Ready to Enroll? Log on to WORKDAY
Check your Workday inbox for the notification and make your 2021 benefit elections between October 26 - November 13. As a reminder, this is the ONLY window you have to make changes for 2021.
Survey & Swag
Interested in some Zendesk Swag? Your feedback is valuable to us, complete a 1-2 question survey telling us how happy you are with the overall US benefit offerings. Once submitted, you will receive a link to make a swag order.
And the small print...
We encourage everyone to review the options for 2021.
- If you have no changes to your benefits, there is no need to log in—your current benefits will continue as is, with the exception of Health Care and Dependent Care Flexible Spending Accounts (FSAs), which require re‐enrollment for 2021.
- If you enroll into the Health Savings Plans, you can not enroll into the Health Care Flexible Spending Account (FSA) for 2021, and even your spouse can not be enrolled into a Healthcare FSA with their employer. You will be eligible to enroll into a Limited Purpose FSA (can be used for dental and vision only until the deductible is met).
- Special Note about 2020 Healthcare FSA and carryover funds: If you have a remaining balance in your 2020 Healthcare FSA, and do not enroll into an Healthcare FSA for 2021, but have elected for a Health Savings Account (HSA), Health Equity will automatically convert the carryover funds to a Limited Purpose FSA.
- Make sure your beneficiaries are up to date.
- Make sure your address is up to date so your ID cards will be sent to the correct address (you will only receive cards for benefits you are not currently enrolled in).
What's Coming Out of My Paycheck?
| 2021 Employee Contributions (per pay period) | ||||
| Medical | Employee | Employee + Spouse/DP | Employee + Child/ren | Employee + Family |
| Blue Shield HSP | $0 | $70 | $57 | $127 |
| Blue Shield PPO | $67 | $157.50 | $141 | $230.50 |
| Blue Shield HMO | $82 | $197 | $176 | $291 |
| Kaiser HSP | $0 | $59 | $49.50 | $98 |
| Kaiser HMO | $49.50 | $119 | $107 | $166 |
*See 2021 Benefits Guide for Domestic Partner Pre and Post Tax Deduction Amounts
If you select the Blue Shield or Kaiser HSP plan, Zendesk will make the following contribution to your HSA:
| Annual HSA Employer Contribution | |
| Employee Only | Employee + 1 or more dependents |
| $500 | $1,000 |
| IRS 2021 Contribution Limits | |
| Health Equity Commuter Program | |
| Parking | $270 per month |
| Transit | $270 per month |
| Health Spending Account (HSA)* | |
|
$3,600 annual - Employee only $7,200 annual - Family (by household) *At age 55, an additional $1,000 is allowed annually |
|
| Flexible Spending Accounts (FSAs) | |
| Healthcare FSA | $2,750 annual |
| Limited Purpose FSA | $2,750 annual |
| Dependent Care FSA | $5,000 annual (by household) |

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